Return Policy

We offer a 7-day return policy for most items purchased on our platform. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging.

Eligible Items

• Unused items in original packaging
• Defective or damaged items (report within 48 hours of delivery)
• Wrong item delivered

Non-Returnable Items

• Perishable goods (food, flowers)
• Personal care products (hygiene items)
• Digital downloads
• Items on sale or marked "Final Sale"

Refund Process

Once your return is received and inspected, we will send an email to notify you of the approval or rejection. If approved, your refund will be processed to your original payment method or wallet within 5–7 business days.